FAQs

We use Allied Gatorshield in all of our corral panels, unless requested otherwise. Steel comes in many grades. Corral panels of the same size and gauge can have wildly different strength properties based on the grade of steel used. We get certificates from our supplier guaranteeing 55KSI strength and conforming to ASTM A-500, with guaranteed chemical analysis. Insist on graded steel. If your corral builder is not showing you a mill certificate, you have no way of knowing what you are getting.

RCI holds California Contractors license #B844587. This is required on any project in the state that is over $500.00. If you hire an unlicensed contractor and someone is injured, you can be held responsible

In addition to a Contractors license, all of our welders are certified in accordance with AWS D1.3 for light welding and D1.1 for heavier structures. RCI also holds a California Motor Carrier Permit. This assures you, that while hauling your materials that we are properly insured and you are protected from potential liability.

We now charge a 20% restocking fee on all returned or cancelled orders. Please note that custom orders are nonrefundable under any circumstances. We recommend reviewing your order carefully before finalizing your purchase.

We no longer use a roll-off bed for deliveries and do not consistently band panels. Customers are responsible for providing adequate assistance to unload panels upon delivery. If you’re unable to provide help for unloading, we can arrange for an additional person to assist at an extra charge. Please coordinate this in advance to ensure a smooth delivery.

For in-stock items, orders typically ship within 1-2 weeks, depending on our delivery schedule. If an item is out of stock or you have placed a custom order, it will generally ship within 2 to 5 weeks, depending on the order size. We cannot guarantee a specific shipping date due to workload and material availability, however we will provide our best estimate. Please feel free to reach out for an update on your order.

Yes, we do offer professional installation services. Please contact us for a personalized quote.

Engineering requirements vary depending on local county specifications, and it is the customer’s responsibility to determine the necessary permits and apply for them. We can facilitate obtaining engineering services through our third-party partner for an additional fee.

We do not currently have a showroom; however, you are welcome to visit our shop Monday through Friday between 7:00 am and 2:00 pm.

We will call you as soon as your order is ready for pickup. Pickup hours are Monday through Friday, from 7:00 am to 2:00 pm.

Yes, we offer the sale of raw materials. Please let us know which specific parts you require.

Yes, we specialize in creating custom items. Please contact us, and one of our team members will guide you through the process of bringing your unique ideas to life.

We are located in Winchester, CA and proudly offer nationwide shipping. Please contact us for a shipping quote.